Privacy Policy

Last updated: May 2025

1. Information We Collect

When you submit a service request through our website, we collect your name, phone number, email address (if provided), city/ZIP code, and a description of your appliance issue. We use this information solely to respond to your service request and schedule appointments.

2. How We Use Your Information

We use the information you provide to contact you regarding your appliance repair request, confirm appointments, and follow up after service. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies & Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. This data is anonymous and aggregated. You can disable cookies in your browser settings at any time.

4. Google Ads

We use Google Ads to advertise our services. Google may use cookies to serve ads based on your prior visits to our website. You can opt out of personalized advertising by visiting Google Ad Settings.

5. Data Security

We take reasonable precautions to protect your personal information. Service request data is submitted through Formspree (a secure form processing service) and delivered directly to our email.

6. Third-Party Services

Our website uses the following third-party services: Google Fonts (typography), Formspree (form processing), and Google Analytics (website analytics). Each service has its own privacy policy.

7. Your Rights

You may request that we delete any personal information we hold about you by contacting us at osipenkandrej@gmail.com.

8. Contact Us

If you have questions about this Privacy Policy, contact us:

Done Right Appliance Repair
Keller, TX 76244
Phone: (682) 304-9704
Email: osipenkandrej@gmail.com